Your guests post in two languages on platforms an ocean apart. Michelini watches Instagram, RedNote and Google Reviews around the clock — surfacing every mention, review and KOL post about you, wherever it appears, and turning it into action within minutes.
"The toothfish was delicate and beautifully executed — wine list is genuinely world-class."
"周一特餐真的超值!牛肋排medium rare完美,一定要叫朱古力梳乎厘 🍷"
"Best sourdough in the city. The sommelier's pairing was faultless."
Story tagged your restaurant — flower crab flatlay, 840 views and climbing.
"Waited 25 minutes past our reservation…" — alert sent to your team 6 minutes after posting.
Double-boiled soup feature — 4,320 likes and rising on 小紅書.
"The toothfish was delicate and beautifully executed — wine list is genuinely world-class."
"周一特餐真的超值!牛肋排medium rare完美,一定要叫朱古力梳乎厘 🍷"
"Best sourdough in the city. The sommelier's pairing was faultless."
Story tagged your restaurant — flower crab flatlay, 840 views and climbing.
"Waited 25 minutes past our reservation…" — alert sent to your team 6 minutes after posting.
Double-boiled soup feature — 4,320 likes and rising on 小紅書.
Every mention, review and tagged story in one live view — with negative reviews pushed to your team's phones within ten minutes of being posted.
AI drafts every response in your tone — warm, brief, or invite-them-back — ready for one-tap approval by your team.
Monthly earned-media reports that put a dollar figure on every influencer post — who reached whom, and what it was worth.
Listens across the platforms Hong Kong diners actually use, plans the next milestone, drafts the work for your approval, and proves it moved bookings.
Triaged by sentiment. Negatives flagged. Replies ready.
Know who covers you — and who should.
The lists you're on, and the next ones to win.
Creators who fit your table, not just your budget.
From invite to booking, tracked end to end.
How AI describes you — and the fix.
One weighted score across every platform · white-label monthly report
Goal → plan → draft → you approve → it tracks the evidence
Meta · Google Business Profile · SevenRooms · Shopify · your own mailbox
Link your Google Business Profile and Instagram Business account — a one-time, fifteen-minute setup. RedNote monitoring switches on automatically.
Michelini scans continuously from day one, building your baseline: sentiment, dish-level feedback, and every KOL who has ever tagged you.
Alerts reach your phone in minutes. Replies are drafted and waiting. Monthly reports land ready for the owners' meeting.
Request a demo and we'll run a scan on your brand in advance. No spreadsheets, no slides — just what the world said about you this week.