Your guests post in two languages on platforms an ocean apart. Michelini watches Instagram, RedNote and Google Reviews around the clock — surfacing every mention, review and KOL post about you, wherever it appears, and turning it into action within minutes.
"The toothfish was delicate and beautifully executed — wine list is genuinely world-class."
"周一特餐真的超值!牛肋排medium rare完美,一定要叫朱古力梳乎厘 🍷"
"Best sourdough in the city. The sommelier's pairing was faultless."
Story tagged your restaurant — flower crab flatlay, 840 views and climbing.
"Waited 25 minutes past our reservation…" — alert sent to your team 6 minutes after posting.
Double-boiled soup feature — 4,320 likes and rising on 小紅書.
"The toothfish was delicate and beautifully executed — wine list is genuinely world-class."
"周一特餐真的超值!牛肋排medium rare完美,一定要叫朱古力梳乎厘 🍷"
"Best sourdough in the city. The sommelier's pairing was faultless."
Story tagged your restaurant — flower crab flatlay, 840 views and climbing.
"Waited 25 minutes past our reservation…" — alert sent to your team 6 minutes after posting.
Double-boiled soup feature — 4,320 likes and rising on 小紅書.
Every mention, review and tagged story in one live view — with negative reviews pushed to your team's phones within ten minutes of being posted.
AI drafts every response in your tone — warm, brief, or invite-them-back — ready for one-tap approval by your team.
Monthly earned-media reports that put a dollar figure on every influencer post — who reached whom, and what it was worth.
Link your Google Business Profile and Instagram Business account — a one-time, fifteen-minute setup. RedNote monitoring switches on automatically.
Michelini scans continuously from day one, building your baseline: sentiment, dish-level feedback, and every KOL who has ever tagged you.
Alerts reach your phone in minutes. Replies are drafted and waiting. Monthly reports land ready for the owners' meeting.
Request a demo and we'll run a scan on your brand in advance. No spreadsheets, no slides — just what the world said about you this week.