Data Deletion Instructions
You can disconnect Michelini from your social accounts at any time, and you can ask us to delete the data we hold. This page covers both.
If you run a restaurant that uses Michelini
- Disconnect inside Michelini: open your Michelini dashboard → Manage connections → choose the connected account → Remove. This deletes the stored access token for that platform immediately.
- Or revoke from the platform: in Instagram, go to Settings → Apps and websites and remove Michelini; in Facebook, Settings → Business integrations. When a platform notifies us of removal, we automatically delete the associated tokens and stop all collection for that account.
- Full account deletion: email hello@michelini.ai from the address on your Michelini account with the subject "Delete my account". We verify the request, then delete your account data — including collected content, reports, and drafts — within 30 days, and confirm by email when complete.
If you are a guest
Michelini only processes public content — public comments, posts, and reviews that mention or are posted to a restaurant using the service. If you would like content you authored removed:
- Deleting the post, comment, or review on the original platform removes it from ongoing collection; story content is deleted from our systems automatically 24 hours after posting regardless.
- You can also email hello@michelini.ai with a link to the content and we will delete our stored copy within 30 days of verifying the request.
Automated deletion
Michelini implements the platform-initiated deletion callbacks required by Meta. If you remove the app from your Instagram or Facebook account, or send a data deletion request through Meta's tools, we receive the signal automatically, delete the associated data, and honour the confirmation flow those platforms require — no email needed.
Questions about deletion, or anything in our Privacy Policy: hello@michelini.ai. We respond within 7 days.